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Cash Application Specialist

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Job ID 21REQ-03102 Location Chicago, Illinois Company Name Xtend Healthcare, LLC

***Xtend offers competitive benefits including Medical/Dental/Vision, Generous Paid Time Off/Paid Holidays/Monthly Bonus Eligibility/Tuition Reimbursement/401k plan plus Employer Match/Professional Development***

Xtend Healthcare, a Navient company, is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to delivering solutions built around the broad revenue cycle needs of our clients.

Xtend Healthcare focuses on both clinical and financial interoperability to maximize collection of net revenue. Xtend Healthcare provides an array of solutions for our customers including full and partial revenue cycle outsourcing, third-party insurance follow-up, self-pay, coding, CDI, and consulting services.


Xtend Healthcare is looking for an Cash Applications Specialist.  This position is responsible for accepting payments from patients, maintaining the petty cash receipts for hospital departments. Compile and submit bank deposit batches for posting to the cash posting team. Other duties include reconciling, maintaining equipment status, and general office duties.


  • Accept payments from patients
  • Accept and maintain petty cash receipts for hospital departments
  • Compile and submit checks for bank deposit for checks received for clinics
  • Compile and submit bank deposit batches for posting to the cash posting team
  • Calculate and return change when required by the payment method
  • Maintain adequate change denominations in the cashier office and request additional change for the cashier office and other entities within the hospital that may accept cash payments
  • Reconcile cash drawers and sales receipts
  • Report issues with equipment
  • Achieve assigned goals (resolutions, account review quality, productivity standards – specified by line of business)
  • Working knowledge of hospital systems, internal systems, and Microsoft Office
  • Demonstrates the ability to learn new systems quickly and develop proficient operating skills within a reasonably short time frame
  • Ability to understand directive given orally and written  
  • Ability to prioritize job responsibilities and manage time for timely completion of assignments
  • Accurately perform tasks with a high level of attention to detail
  • Proficiency with company telephone system while placing outbound calls and accepting inbound calls.


  • High school diploma (additional equivalent experience above the required minimum may substitute for the required level of education)
  • 6 months experience in a related field (additional equivalent education above the required minimum may substitute for the required level of experience)
  • Excellent oral and written communication skills
  • Ability to accurately type 38 words per minute plus
  • Flexibility with handling job responsibilities and requests
  • Familiar with widely used patient accounting software


  • Previous cash application experience
  • Previous experience with compiling and submitting checks for bank deposits, maintaining hospital petty cash receipts, reconcile cash drawers and sales receipts.
  • Organization, planning and prioritizing
  • Communication skills
  • Data management
  • Attention to detail and accuracy
  • Problem-solving
  • Adaptability and flexibility
  • Possess excellent reading and writing skills
  • Strong Computer skills
  • Ability to communicate successfully with patients, hospital or Xtend Employees
  • Is able to work individually and as part of a team
  • Possess ability to concentrate for long periods of time
  • Proficient in numeracy skills
  • Pays close attention to detail
  • Must possess excellent grammar and spelling skills
  • Proficient in knowledge and use of email and internet
  • Possess above average knowledge of administrative procedures

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.

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  • Comprehensive Health, Dental and Vision Plans

  • 401K with Company Match (after 6 months)

  • Tuition Reimbursement

  • Generous PTO Starting at 15 Days and 8 Paid Holidays

  • Paid Parental Leave and Adoption Assistance

  • Employee Stock Purchase Plan

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