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Temporary Health Information Management Specialist

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Job ID 22REQ-04134 Location Chicago, Illinois Company Name Xtend Healthcare, LLC

Xtend Healthcare, a Navient company, is nationally recognized as the industry-leading provider of comprehensive revenue cycle solutions to hospitals and health systems. Sustaining healthcare revenue cycle improvement is our exclusive focus with experience in all 50 states and more than 30 years of dedicated health revenue cycle experience. We are committed to delivering solutions built around the broad revenue cycle needs of our clients.

Xtend Healthcare focuses on both clinical and financial interoperability to maximize collection of net revenue. Xtend Healthcare provides an array of solutions for our customers including full and partial revenue cycle outsourcing, third-party insurance follow-up, self-pay, coding, CDI, and consulting services.


This temporary assignment is expected to last approximately 3-6 months; however, assignment may be shortened or lengthened based on business need. This temporary position is not eligible for benefits.

Regular Schedule:

Monday through Friday 7:30 a.m. – 4:00p.m.  Note: This schedule is subject to change.

Xtend Healthcare is looking for a Health Information Management (HIM) Specialist.  The position is responsible for performing various entry-level technical functions within the Health information Management Department.  Tasks include medical record analysis, tracking deficiencies and follow up for chart completion, birth and death certificate processing/completion, Master Patient Index (MPI) integrity maintenance, and medical record processing to include, but not limited to, release of information, prepping, scanning, indexing and quality control of medical record documents, retrieval and filing of records, and other duties as assigned.


1.  Performs HIM Technician work as assigned as their major responsibilities: 

  • Medical record analysis and chart completion
  • Tracking deficiencies and completion of provider documentation
  • Birth certificate processing
  • Death certificate processing
  • MPI integrity maintenance
  • Prepping/Scanning/Indexing/Quality Control
  • Release of Information
  • Other duties, as assigned

2.  Provides coverage for HIM department as needed.                            

  • Medical record analysis and chart completion
  • Tracking deficiencies and completion of provider documentation
  • Birth certificate processing
  • Death certificate processing
  • MPI integrity maintenance
  • Prepping/Scanning/Indexing/Quality Control
  • Release of Information
  • Other duties, as assigned

3.  Performs customer service activities.

  • Assist physicians with medical record completion and coding.
  • Interact with patients in person or over the phone assisting with medical record requests.
  • Follow up with physician/physician office, business office, hospital departments and external agencies phone calls and inquiries.

4. Record Keeping    

  • Maintain daily productivity reports and submit timely


  • High school diploma
  • One – two (1-2) years’ experience in an office and/or healthcare setting. (additional equivalent education above the required minimum may substitute for the required level of experience)


  • Understanding of medical terminology
  • Understanding of health information concepts
  • 2-3 years of progressive experience in a hospital setting
  • Electronic health record (EHR) experience
  • RHIT and/or RHIA credential is a plus
  • Ability to perform basic computer functions
  • Ability to perform basic data entry in Microsoft Word and excel is a plus
  • Frequent bending may be required for some duties
  • Frequent sitting and standing
  • Continuous oral communication and clear speech required
  • Continuous repetitive finger movement (data entry)
  • Frequent lifting charts, office supplies such as ream of paper
  • The ability to work independently and interact professionally with public, physicians and hospital personnel.
  • The abilities for critical thinking skills to identify and locate information in various mediums and locations, knowledge of medical record forms and documentation requirements, understanding of patient information and process flow, ability to problem solve.
  • Be detail oriented, self-starter and team player.
  • The ability to read, understand and reiterate regulatory requirements, hospital medical staff rules and regulations.
  • The ability to respond correctly to a multitude of information requests
  • The ability to work in a fast-paced environment and be flexible.

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.

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  • Comprehensive Health, Dental and Vision Plans

  • 401K with Company Match (after 6 months)

  • Tuition Reimbursement

  • Generous PTO Starting at 15 Days and 8 Paid Holidays

  • Paid Parental Leave and Adoption Assistance

  • Employee Stock Purchase Plan

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