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UX/UI Developer

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Job ID 20REQ-01682 Location Fishers, Indiana Company Name Gila, LLC


During this time of recommended social distancing, Navient will conduct telephone interviews only until it is safe and permissible to invite candidates to our offices for personal interviews. We look forward to receiving your application and appreciate your flexibility and understanding.

The UX/UI Developer is a key member of our product team, producing results independently and collaboratively with a cross-functional team. S/he will own the user experience and look and feel across a product and the corresponding product areas. Using research, data and best practices, s/he will understand the business needs, translate these into artifacts such as mockups and prototypes to assist the team in building out working software. This position must be able to effectively communicate best practices and standards to business partners, including product, marketing, and creative stakeholders, as well as technology partners.

Essential Job Functions:

UX/UI Functional Expertise

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Bring user-centered design (UCD) process methodology leadership to digital applications from concept to launch
  • Be the voice for the customer experience within the organization
  • Understands both front-end development and backend system capabilities.
  • Create designs and experiences for both web and mobile interfaces
  • Create personas and journey maps as a foundation to project work
  • Create information architecture and wireframes that both meet business goals and ensure a positive user experience
  • Document, communicate and present your design ideas to fellow team members, stakeholders, executives, and clients
  • Participate in brainstorming sessions, and wireframe and design reviews to help solve problems
  • Be a fully engaged and positive member of a collaborative team

Product team member

  • Participate in the overall design and development of the software solution in an agile environment.
  • Designs and implements the front-end products in coordination with the team.
  • Follows the software design process with minimal supervision.
  • Capable of solving technical problems with assistance from senior team members.
  • Work with product owners to understand business needs/priorities and work with engineers on interface implementation.
  • ensure experiences are intuitive and engaging for users, across devices.
  • contribute to product roadmap and UX and UI standards and processes.
  • Responsible for bringing expertise to the product team in the area of user interface and user experience design and development.
  • Contribute to user research, competitor analysis and usability testing


  • Bachelor’s degree in Human Computer Interaction, Media Arts and Science, Graphic Design, Computer Science, Informatics, or a related field OR additional equivalent experience above the required minimum.
  • 5+ years overall IT experience or additional equivalent education above the required minimum.
  • 3+ years of experience as a User Experience Designer, Interaction Designer, Information Architect, or similar UX-related role
  • 3+ years of experience creating prototypes or highly detailed wireframes for complex web applications
  • Minimum of 3 years of professional experience in web development
  • Ability to demonstrate basic UI design skills via different tools like FIGMA, SKETCH, ADOBE
  • Solid understanding of UX best practices
  • Strong client (presentation) communication skills and the ability to present and sell ideas to various audiences (technical and non-technical)
  • Experience working with HTML5, CSS3, VueJs, JavaScript frameworks, REST, JSON web applications
  • Experience with client-side scripting languages like jQuery, JavaScript, Bootstrap, JSON.
  • Solid skills and understanding of web design, user experience principles (UX/UI) and related tools.
  • Self-motivated, ability to work independently and collaboratively.
  • Excellent problem solving and communication skills.
  • Passion for building great user experiences.
  • Demonstrated ability to lead collaborative design sessions.


  • Experience with or background in visual design
  • Experience with usability testing (E.g., observation and analysis, test-script creation, moderating).
  • Knowledge of best practices for information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles, techniques, and patterns
  • Experience working in an agile environment
  • Ability to build style guides, design patterns, asset libraries
  • Support the team with mockups for specific user stories
  • Incorporating usability testing for high value systems
  • Experience creating highly detailed annotated wireframes, user flows, and process flows within consumer applications
  • The ability to sketch and generate big-picture ideas for early-stage UX work
  • Experience planning and facilitating user research and usability tests including A/B and multi-variant testing
  • Experience creating personas and journey maps
  • Experience in designing and developing dynamic web pages using JavaScript frameworks like Vuejs, Angular, React.
  • Professional experience writing single page apps and complex applications utilizing modern Javascript frameworks
  • Professional experience working on complex UI platforms with custom components and features and the highly complex domain model
  • Good knowledge on RESTful services.

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.

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