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Sr. Administrative Assistant

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Job ID 19REQ-00512 Location Guaynabo, Guaynabo Municipio Company Name Duncan Solutions

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Duncan Solutions, a wholly owned subsidiary of Navient, is a full-service tolling and parking

management company and a leading provider of business processing services to government clients, including citation processing, debt collection, and integrated parking and tolling customer service.

We are currently seeking a Sr. Administrative Assistant for our Guaynabo, PR office. As a Sr. Administrative Assistant, you perform senior level administrative duties for executive management. You will Responsibilities may include screening calls, making travel and meeting arrangements, preparing reports and financial data, training and supervising other support staff, and vendor/client relations. Requires strong computer and internet research skills. Also calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.  Supports the management team in all functions and may require flexible hours commitment.

This position is the key point of contact for Temporary Staffing Agency communications within the facility (425 temporary staff members) for billing, filling open positions, understanding PR regulations, sending requests for corrective action to Temporary staffing company to issue. 


  • Three to five years of experience in an administrative role
  • Experience maintaining positive relationships with vendors and clients
  • Bilingual – English/Spanish required
  • Outstanding organization, verbal, writing and interpersonal skills
  • Strong ability to self-manage and work independently
  • Strong ability to prioritize and organize both time and workload, as determined by business needs
  • Ability to communicate and work closely with all members of the leadership team and all other employees
  • Ensure compliance with all established policies and procedures
  • Possess a strong attention to detail
  • Excellent innovation and creativity skills
  • Excellent presentation skills with the ability to think on your feet
  • Proficiency with Microsoft Office: Word, Excel, Outlook and PowerPoint
  • Knowledge of general office procedures  


  • Experience in marketing and contract compliance
  • Experience with project implementation/coordination
  • Two years of experience supporting a senior level executive

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.

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  • Administration Services, Guaynabo, Guaynabo Municipio, Puerto RicoRemove