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Cashier/ Dispatcher/ Booting Officer

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Job ID 21REQ-02559 Location Pittsburgh, Pennsylvania Company Name Duncan Solutions

FULL- TIME Permanent role- earn $14.00/ hour PLUS generous PTO and other benefits!

Duncan Solutions, a Navient company, is a full-service tolling and parking management company and a leading provider of parking management services to municipal and commercial clients, including citation processing, debt collections, and integrated parking management services.

The Cashier/ Dispatcher/ Booting Officer coordinates vehicle tows for eligible vehicles and handles in-person customer payments via cash, check, or credit card. Work location: 700 Hargrove St. Pittsburgh PA 15226.

Responsibilities include:

Vehicle Immobilization

  • Place boots on vehicles on assigned patrol beat
  • Enter record of booted vehicle in processing system
  • Complete daily report of patrol activities

Tow Dispatch

  • Coordinate Tows with tow contractor
  • Record towed vehicles in processing system
  • Assist with monthly unclaimed vehicle auction

Customer Service

  • Maintain professional appearance and demeanor for in-person customer interactions
  • Answers general customer questions regarding payment options based upon their unique account identification information
  • Responsible for closing and securing the payment lobby at the time designated by the company

Cash Handling

  • Receives and counts payments from customers in person
  • Responsible to secure monies in cash drawer and/or location vault
  • Provide change and balance cash drawer
  • Track and archive payment transactions and account notes

Deposit Reconciliation

  • Balance cash drawer
  • Reconcile daily work
  • Create deposit and work with vendors to send to the bank and/or Corporate office

Standard Schedule:

Monday-Friday 10:00 am - 6 pm

Rotating Saturdays 9:00 am- 2:00 pm

We offer hourly pay of $14.00 and Full Benefits.

Some benefits are:

  • Paid training
  • Paid Holidays
  • Up to 3 weeks paid time off during your first 12 months!
  • Medical, dental, vision- Coverage effective within weeks of starting!
  • 401k (employer match after 6 mo)
  • Tuition Reimbursement- Immediately Eligible!

MINIMUM REQUIREMENTS

  • High School Diploma/ GED/ equivalent
  • 1 year payment handling (additional education may substitute)
  • Ability to lift 30 pounds
  • Ability to bend and place boots on wheel of vehicle
  • Ability to work outside in all weather conditions

PREFERRED QUALIFICATIONS

  • Experience with Auto-process
  • Experience with cash drawer reconciliation
  • Professional appearance and demeanor
  • Effective verbal communication skills
  • Problem solving and decision-making skills
  • Attention to detail
  • Ability to work unsupervised
  • De-escalation skills
  • Subject to in-person supervision during working hours
  • In-person interaction with co-workers and supervisors


All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace.

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Benefits

  • Comprehensive Health, Dental and Vision Plans

  • 401K with Company Match (after 6 months)

  • Tuition Reimbursement

  • Generous PTO Starting at 15 Days and 8 Paid Holidays

  • Paid Parental Leave and Adoption Assistance

  • Employee Stock Purchase Plan

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