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Who We Are

Where People Come First and Purpose Comes Standard

At Navient, we believe people are our greatest asset. Whether you’re a client or a colleague, integrity, passion, and commitment guide everything we do. We believe it’s possible to hold one another to a high standard while fostering a supportive and inclusive workplace.

Through trust, innovative collaboration is possible. After all, great ideas can come from anyone — maybe the next one will come from you.

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Career Areas

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What We Do

Changing Business
by Helping People

We’re in the business of helping organizations that help others. We utilize decades of expertise to assist clients in industries like healthcare, transportation, and government, and our solutions directly impact the way our clients perform and the way their customers achieve success. Our goal is to enable clients to pursue their missions and empower people to advance their lives.

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Social Responsibility

Impacting Lives
and Communities

We’re committed to doing good business while giving back to the community that sustains us. Through Navient’s Elevate platform, we tackle initiatives spanning from environmental impact to economic opportunity. At Navient, empowering our employees to bring their whole selves to work is a top priority, and volunteering in our communities is a commitment we honor every day.

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Meeting Our People

Voices

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Meeting Our People

Voices

“I’ve been at Navient for 11 years. The best part about working at Navient are the connections that you make—both with your coworkers and your customers.”

Ray | Sr. Customer Care Supervisor

About Us

Navient by the Numbers

  • 50

    Years of Industry
    Leadership
  • 5,000

    Employees
  • 14

    Office Locations

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Diversity & Inclusion

Navient Earns High Marks for LGBTQ+ Equality in the Workplace

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Education

Helping Youth Turn High School Diplomas into College Degrees

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Giving Back

Duncan Solutions Supports Boys & Girls Clubs of Metro Los Angeles’ Transportation Program

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Navient Welcomes U.S. Veterans

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Email us today to be contacted by a Recruiter or for additional information about a career with Navient.

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Creating a Welcoming,
Respectful Workplace

In our workplace, we welcome and respect employees for who they are as individuals, offering opportunities for meaningful work and fair compensation.

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Prioritizing Inclusion, Diversity,
and Equity

Through our inclusion, diversity, and equity strategy, our employees lead and participate in initiatives including our Inclusion, Diversity & Equity Council. Our employee resource groups (ERGs) enable individuals to join together based on common interests, experiences, and backgrounds.

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Ensuring LGBTQ Rights

The Human Rights Campaign Foundation recognizes Navient as one of the best places to work for LGBTQ people. We also are a member of the Business Coalition for the Equality Act, a group of hundreds of leading U.S. employers that support the Equality Act, federal legislation that would provide the same basic protections to LGBTQ people as are provided to other protected groups under federal law.

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Engaging, Training, and
Developing Our Team

Navient offers team members a robust training and development program. In 2021, we provided an estimated 735,000 hours of training. Every year since 2014, Training magazine has recognized Navient with their Apex Award, given to the most successful learning and development programs in the world.

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Best Place to Work for
Working Daughters

Navient has been named a “Best Place for Working Daughters” by Working Daughter, a community for women balancing eldercare with their careers. The list recognizes companies that support family caregivers and also raises awareness of how businesses help make caregiving and professional success compatible.

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Making a Positive Impact in Our
Communities

We offer up to four hours of paid time off monthly, empowering employees to volunteer for Navient-supported nonprofit organizations. Through employee-led fundraising efforts, Navient also supports nonprofit organizations serving thousands of families annually. The Navient Community Fund supports organizations that address the root causes limiting financial success.